MEMBERSHIP FAQS

Why become a member?

  • Apotheke Skin Studio offers Facial and Sugaring Memberships. You pick the services you use most!

  • As a member, you will receive special offers and discounts on services and products that are only available to you as a member.

  • The price of membership depends on the membership you select – please refer to our MEMBERSHIP page for details on pricing.

  • Our pricing changes from time to time – but if you are a member in good standing, you enjoy the pricing you selected at the time you signed up for membership for three months after a price change.

  • Every quarter your name gets entered into a Giveaway where you can win a gift card from local businesses. 

How do memberships work?

  • Memberships require a minimum commitment of 3 months and can be canceled at any time after this period, provided written notice is received 30 days in advance of the monthly billing date.

  • Your credit card number and email address are required for participation in the program. Your credit card will be kept securely on file with our booking software and will be charged with the amount contracted on the first day of each month.

  • If your card cannot be charged for any reason your membership will be suspended and a $15 fee will be charged each past due day until you provide a new card or your existing card can be charged.

What  if I can't come in that month for my service?

Individual services may be transferred to a friend or family member. However, you can only transfer to the same individual 1 time every 3 months. Full membership and associated benefits are non-transferable and non-refundable

Can it be rolled over? Can I freeze my membership?

  • Your monthly treatment benefit must be redeemed within the month of the billing date.

  • Discounts and additional benefits offered to members do not roll over and can only be used while membership is fully paid and in good standing.

  • You may freeze your membership for up to 90 days after the first 3 months, by providing us with 30 days written notification.

Cancellations

  • Appointments made in advance must be canceled within 12 hours or the appointment will be considered a used treatment.

  • You may also have the option to pay cancellation fees depending on the time you indeed cancel. SEE CANCELLATION POLICY.

Fine Print

  • Apotheke Skin Studio reserves the right to vary, add, eliminate or change the pricing for services and to change the facilities provided, and to modify the terms and conditions of this program, provided 30 days prior written notice is provided to the member.

  • Apotheke Skin Studio also reserves the right to set aside facilities for special events or activities and to close or modify studio hours without prior notice.

  • Apotheke Skin Studio discounts and specials (other than member-only discounts and specials) may not be used for treatments received under the membership program.